Does Every Pharmacy Carry Suboxone?
No. Not every retail pharmacy stocks Suboxone or generic buprenorphine/naloxone at all times. Because it is a controlled medication, some pharmacies keep limited quantities on hand, and availability can vary by dose, formulation (tablet vs. film), and location.
Should I Call My Pharmacy Before Filling My Prescription?
Yes. Calling your pharmacy ahead of time to confirm they currently have your prescribed dose and formulation in stock can help you avoid a delay when you arrive to pick it up.
Can My Prescription Be Transferred to a Different Pharmacy?
Yes, in most cases. If your pharmacy does not have your medication available, your prescription can generally be transferred to another pharmacy at your request.
Federal regulation allows DEA-registered pharmacies to transfer prescriptions for Schedule III–V controlled substances — which includes buprenorphine/naloxone — between pharmacies, and since 2023, this transfer can also be done electronically. State pharmacy practice rules may add additional requirements. Ask your pharmacist whether a transfer is possible for your specific prescription.
Am I Required to Use One Specific Pharmacy?
No. Acorn TeleMAT does not require you to use one specific pharmacy. You can choose the pharmacy that is most convenient for you, or ask about delivery through our contracted pharmacy.
Does Acorn TeleMAT Offer Medication Delivery?
Yes. Acorn TeleMAT works with a contracted pharmacy that can deliver Suboxone (buprenorphine/naloxone) directly to you through UPS or USPS.
How Does Home Delivery Work?
Standard delivery through UPS or USPS is free. If you need your medication sooner, a same-day delivery option is available for an additional charge. See Do You Deliver Medication to My Home? for the full details on how delivery works.
Is My Information Protected During Delivery?
Yes. Your prescription and personal health information are handled under the same pharmacy privacy and HIPAA safeguards that apply to any prescription, whether you pick it up in person or have it delivered.
Do I Need to Drive Around Looking for a Pharmacy?
No, not necessarily. Between calling ahead, transferring your prescription if needed, and delivery through our contracted pharmacy, most patients do not need to visit multiple pharmacies in person to fill their medication.
Can Acorn TeleMAT Guarantee Pharmacy Inventory?
No. Acorn TeleMAT prescribes your medication, but pharmacy inventory is managed by each individual pharmacy and can change day to day. We cannot guarantee that any specific pharmacy will have your medication in stock at a given time.
Frequently Asked Questions
What if my pharmacy is out of Suboxone the day of my appointment?
Call your pharmacy first. If they do not have it in stock, ask about transferring your prescription to another pharmacy, or ask Acorn TeleMAT about delivery through our contracted pharmacy.
Is delivery available everywhere in California?
Delivery availability can vary by location. Ask our team whether delivery is available for your address.
Does delivery cost more than picking up at a pharmacy?
Standard delivery through UPS or USPS is free. A fee applies only if you choose same-day delivery.